What went wrong?
>Juggernaut in the 80s and 90s
>Had the gaming and entertainment world by the balls for most of the 2000s
>Shitting the bed since the 2010s
Its like paying a premium for chink electronics but you get bonus DRM.
Sony's answer has always been fuck the consumer add more DRM, that business model can't keep working when people increasingly prefer free open platforms and software.
China happened. They started producing good-enough gadgets for less money and Sony can't compete with that.
I mean they're trying, by releasing mediocre products at premium prices. Obviously that won't work for long.
Setting the bar very high, I see...
Sony has been consistently over promising and under delivering since at least 1999.
Also, hilariously little effort was put into keeping the credit card information of their clients safe.