If you own a Ford with this piece of shit, you can download the 3.8 update to USB or visit the dealer. It adds a feature where holding the voice command button will send commands to your iPhone so you don't have to deal with the terrible voice recognition of the car.
Even if you don't have an iPhone it has performance improvements and bug fixes.
If you are looking to get a new ford get it with basic sync or the new sync 3. Save yourself the agony.
>The new software update for SYNC® with MyFord Touch® systems includes all the improvements from previous updates, plus additional benefits such as:
Siri® Eyes Free*:
>•Now iPhone users can use Siri® Eyes Free with SYNC® with MyFord Touch®. With simple voice commands, >SYNC® with MyFord Touch® enables you to operate the iPhone and SYNC® together. Siri® Eyes Free can be activated by pressing and holding the voice button for at least 3 seconds.
>Secure, simple phone pairing:
>•Phone pairing is now easier.
>•If your phone disconnects, SYNC® with MyFord Touch® will automatically reconnect it.
>Easier entry of destinations for China:
>•Now SYNC® with MyFord Touch® allows for easier entry of destinations.
>*Feature requires compatible hardware.
Dude, not even the CEO likes MyFord Touch. He stopped using it because he hated it so much.
I don't know about the project lead, but the engineers working on the project sure loved making jokes about it.
Bragg is now the lead on Sync Gen2 (MyFord Touch), by the way.
These are about SYNC 1, though. OP's pic and my car have SYNC 2, which is decent, I've never found anything about it to hate. It's much better than the shitpile Toyota uses, and about a billion times better than the Alpine system that came OE in my old 8th Gen Civic SI.